Working within the Supported Housing Services Section, this role will be responsible for pro-actively marketing and promoting the Community Alarms and Support Centre Service and installing community alarms in the homes of customers.

This challenging new role demands excellent communication skills and the ability to work on your own initiative. This post includes duties such as delivering presentations to internal/external organisations, report writing and ensuring that the Support Centre equipment systems are fully operational. You will require a relevant qualification and adequate level of experience in customer service and marketing, knowledge of services available to older people or special needs/information technology and dealing directly with the public.
You must also have a high degree of IT literacy, excellent office and administrative skills. In addition, this is a demanding role which will involve a high degree of skill in dealing with the demands of customers, both face to face and over the telephone.
The above role may involve visiting residents in their homes, therefore a full valid driving licence is essential. It will also entail providing cover in the Support Centre which may include working outside of normal working hours.